CUSTOMER CARE

Customer Care

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INTRUDER
ALARMS
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ACCESS
CONTROL
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FIRE
ALARMS
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PUBLIC ADDRESS SYSTEMS
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INDUCTION LOOPS 
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DESIGN & MAINTENANCE
For us the initial sale is only a small part of the job! Making sure you remain entirely satisfied with your system, and the service we provide, is one of the most important aspects of our relationship with our customers.

Ian Ramsay – Managing Director

As the owner of the business Ian has ultimate responsibility for ensuring Clear Sound Security deliver the overall quality of service expected from our customers. As well as ensuring the Company continues to meet the high standards required of its NSI and BS EN ISO 9001 2008Accreditations. Your comments are always welcome.

Phil Hadley – Senior Security Surveying Manager

Phil has an in depth knowledge of the very latest security products available on the market. We aim to offer innovative and cost effective solutions to your security requirements. We offer a free survey, risk assessment, and quotation. We will explain in detail the options available to protect your property, whether it is Intruder Alarms, CCTV, Remote Monitored CCTV, Access Control or fully Integrated Security Systems we have the solution for you.

Emma Heesom – Office Manager

Emma is responsible for the smooth delivery of your order, liaising with the Police and Fire Authorities on your behalf, and for ensuring our quality systems work for you, the customer. From arranging installation dates, to checking you are completely satisfied when we “hand over” your system, Emma will ensure we give you all the assistance you may need, both now, and in the future.


Matthew Simmons – Engineering

Mathew is responsible for ensuring our Engineers and Contractors, install all systems not only to NSI and British Standard requirements, but also for maintaining our own exacting standards for quality and professionalism. Contact Matthew if you have a technical query or problem with your installation. 

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FOR MORE INFORMATION,

Call us now: 024 7666 8366
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