In recent months, we have heard this question a lot. The simple answer is no, Verisure is not an NSI- or SSAIB-approved intruder alarm installation company. Consequently, Verisure intruder alarm installations do not come with an NSI or SSAIB certificate of conformity.
If your insurer specifically requires an NSI- or SSAIB-certified intruder alarm system or installer as part of your policy requirements, a standard Verisure system will not meet those requirements.
System Certification vs. ARC Certification: What’s the Difference?
What Verisure states in their marketing is that their Alarm Receiving Centre (ARC) is SSAIB-registered. However, ARC certification is not the same as having an NSI- or SSAIB-certified intruder alarm installation.
Here is how certification is split in the security industry:
| Certification Type | What It Means | Verisure’s Status |
|---|---|---|
| Intruder Alarm System Certification by NSI or SSAIB | This certifies that the system installed at the premises was designed, fitted, and serviced according to British Standards BS 8243, PD 6662, and BS 9263 by an accredited installer. | Not Approved Installer |
| Alarm Receiving Centre (ARC) Certification by NSI or SSAIB | Certifies only that the ARC itself operates in compliance with European/British standards (such as BS EN 50518:2019). | SSAIB Approved ARC |
Why Verisure Systems Fail NSI / SSAIB Compliance
Verisure intruder alarm systems do not meet NSI, SSAIB, or British Standards compliance for several specific technical and operational reasons:
- Non-Compliance with BS 8243 & PD 6662
- Portable Alarm Panel Risk: Verisure features a movable control panel. While convenient for keeping remote controls close by, a portable panel poses a security risk because an intruder can easily access or damage it. Furthermore, if moved, its access route may not be covered by system sensors, violating core design documentation required by British Standards.
- Missing System Design Documentation: Verisure does not supply the formal system design and compliance documentation that is required in NSI or SSAIB installations.
- Service & Maintenance Deficits
- No Mandatory On-Site Routine Maintenance: British Standard BS 9263 requires 1 or 2 physical, on-site maintenance checks each year. Verisure relies heavily on a remote monitoring and maintenance model, which, while functional, does not satisfy BS 9263 on-site servicing requirements.
- No Guaranteed 4-Hour Engineer Response 24 Hours a Day, 365 Days a Year: NSI and SSAIB standards mandate that an engineer can be on-site within 4 hours, 24 hours a day, 365 days a year. Verisure does not provide this specific service-level agreement.
How Can I Guarantee My Intruder System Complies with My Insurance?
Does your business or home insurance policy specify that you must have an NSI approved or SSAIB approved certified intruder alarm system?
- Check your Policy: Look for clauses requiring an NSI Gold / Silver or SSAIB installer and certificate of conformity.
- Understand the Risk: Verisure’s ARC accreditation alone does not necessarily make the physical alarm installation insurance compliant.
- Verify before Installing: If in doubt, ask your insurance provider directly if an ARC-only SSAIB registration satisfies their policy requirements, or if they require an NSI or SSAIB-certified installer.
Clear Sound Fire & Security: NSI Gold Approved Intruder Alarm Installers
At Clear Sound Fire & Security, we have over 45 years of experience in the installation of quality assured, reliable intruder alarm systems for commercial and residential customers across Coventry, Warwickshire and the West Midlands.
As NSI Gold-approved burglar alarm installers, we design, install and maintain high-quality intruder detection systems, issue certificates of conformity, and apply for Police URNs to ensure you remain 100% compliant with your insurance policy.
Reach out to us for a free quote or call us on 02476 668 366 today.
